RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please send your purchase back to the manufacturer, if there is problem in product.

 

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your bank account or to the account from different Payment platforms (e.g. PayPal) during 5-7 Working days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@eharv.co.

Sale items
All products purchased on our website can be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged, processing and fixing time is 6-8 Working days. If you need to exchange it for the same item, send us an email at info@eharv.co. When you got our confirmation, you can send your item to: Kipsalas street 6, Riga, RIX, 1048, Latvia.

 

Shipping
To return your product, you should mail your product to: Kipsalas street 6, Riga, RIX, 1048, Latvia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €90, you should consider using a shipping service or purchasing shipping insurance with the tracking code. We don’t guarantee that we will receive your returned item.

If you have more questions please contact us at info@eharv.co